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Privacy Policy

[Mukyokukan] (hereinafter referred to as “the Shop”) recognizes the importance of properly handling and protecting users’ personal information and has established the following Privacy Policy.

1. Collection of Personal Information

The Shop may collect the following personal information when users purchase products, make inquiries, register as members, or subscribe to newsletters:

  • Name

  • Address

  • Phone number

  • Email address

  • Payment information (credit card details are managed by the payment processing service provider)

  • Purchase history

  • Technical information such as IP address, browser details, and cookies

2. Purpose of Use

The personal information collected by the Shop will be used for the following purposes:

  • Product shipment, billing, and payment confirmation

  • Order confirmation and related communication

  • Responding to inquiries

  • Distribution of newsletters and announcements (only to those who opt-in)

  • Statistical analysis to improve services

  • Prevention of fraudulent or improper use

3. Provision of Personal Information to Third Parties

The Shop will not provide personal information to third parties except in the following cases:

  • When required by law

  • With the user’s consent

  • When outsourcing necessary operations such as payment processing or delivery

* In such cases, the Shop will exercise appropriate management and supervision of contractors.

4. Security Measures

The Shop implements appropriate security measures to prevent unauthorized access, leakage, loss, or alteration of personal information, and strives to strengthen its management system.

5. Disclosure, Correction, and Deletion of Personal Information

If a customer requests disclosure, correction, or deletion of their personal information, the Shop will respond promptly in accordance with applicable laws after confirming the identity of the individual.

6. Use of Cookies

The Shop uses cookies to improve convenience and analyze access. Cookies can be disabled through browser settings.

7. Use of External Services

The Shop may use external services such as:

  • Payment processing services (e.g., Stripe, PayPal, GMO, etc.)

  • Delivery services (e.g., Yamato Transport, Sagawa Express, Japan Post, etc.)

  • Analytics services (e.g., Google Analytics)

In such cases, necessary information may be provided to these service providers.

8. Changes to the Privacy Policy

This policy may be revised without prior notice in response to legal amendments or changes in services. The revised version will be promptly published on this page.

9. Contact Information

For inquiries regarding the handling of personal information, please contact us at:

[Mukyokukan] Administrator: Masaki Wakabayashi
Address: 1-19 Mitakedai, Aoba-ku, Yokohama-shi, Kanagawa, 227-0047, Japan
Phone: +81-50-7116-9354
Email: painter@mukyokukan.com

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